Govinda Mallick

We had a small room with hardwood that needed to be refinished. They were prompt on getting back to us and communicated well. They were able to do exactly what we wanted on our exact tight schedule. It turned out beautifully. We are very happy with our floor.

They did a Fantastic job they even came back to do touch of missed spots And very respectable

Ken and his team did a thoroughly professional job installing our new bamboo floor. Work was completed on time and the floor looks great. We had a few questions about the installation, and Ken came right over and made sure that everything was done to our satisfaction. Highly recommend if you are going to install a bamboo floor.

Floorgem did a wonderful job restoring our existing hardwood floors and installing new flooring. They made everything match perfectly. The process was easy from start to finish and Ken was very responsive via text, phone and email.

Ken and his crew did an awesome job removing my carpet and installing vinyl flooring in the basement.

Fast and detail oriented . On time and friendly

Ken & crew made my 63 year old floors glow like new! Ken responded fast to my request for an estimate and was flexible when I kept changing my mind on additional floors and finishes. The price was very competitive; the crew efficient, talented, and professional. Thanks!!

Look no further for an awesome flooring company. I had a great experience working with FloorGem. Ken, the owner, called me directly and gave me a quote that worked with my budget and had me on the schedule within a week. The crew was great and installed the floor and trim perfectly and very quickly. Will do business with again!

The work performed on my hardwood floors and stairs made them look like new floors! I received excellent customer service from Ken to the workers. I highly recommend FloorGem.

Ken did a fantastic job. Very responsive and professional. Came out right away and measured and quoted the job, followed by a quick competitive quote. Install was very difficult with lots of curves and came out perfect. Highly recommended! Couldn't be happier with the product, install and whole experience.

It was amazing! Let me say right off the bat that Ken from Floor Gem was great. We had some water damage and needed to get the floor replaced before Thanksgiving. We had a little mix-up on the installation date and time but Ken was fantastic and with incredibly short notice he was able to arrange a team to perform our install. They did an amazing job! We couldn't be happier!

FloorGem did a light sanding, 2 re-coats of polyurethane, and installed quarter-round for me. There had previously been carpet on these floors and it likely hadn't ever been refinished. The floor was in decent shape, but definitely needed some polyurethane. The job looks great. The quarter-round was installed well and I'm really enjoying my floors.

Beautiful work - refinishing old floor and installing additional hardwood to match. Great communication from start to finish. Best price! Ask for Ken; you won't be disappointed.

I am a repeat customer of FloorGem. Ken's crew is always great. We have had bamboo hardwood floors for over three years and they were in need of a screening. It was easy to schedule, a quick process, and our floors have been restored to all its former glory! I recommend without reservation!

If you want an expert with the expertise to execute a superior job, you can't do better than put Ken Waldman on your job

This was a terrific company that lived up to its word! They sanded, stained, sealed, and ultimately put on 4 layers of polyurethane to my brand new hardwood floors. The results are fantastic! It was a pleasure having them finish my floors in the living room, dining room, kitchen, hall and den!

The experience with FloorGem was excellent, from the time I spoke with Ken Waldman until the day the floor installation was completed. The workers were thorough and everything was done professionally. I highly recommend this company.

We had a very good experience with Floorgem. We had them refinish floors. They were timely, and clear about our options. The work was done quickly and the result was excellent.

I had Floor Gem remove etching from my Marble Floor. They did an excellent job. I am very happy with the results.

FloorGem was professional, well priced, and provided quality work. They even were able to complete the work right away. Satisfied customer. I would use them again.

I am very happy with our bamboo flooring installed by FloorGem. They look beautiful and feel good underfoot. We had a fairly tight schedule to get the floors in before we moved into the house and FloorGem easily accommodated us. Finally, I felt that the price for the work was fair.

It was excellent, they are professional, helpful and they also included an addition to installing and they did a very nice job.

They did a great job. They were clean. They are great to work with. They communicate well. They gave us information including the estimate. I really appreciate it.

Carpeting was removed and prefinished hardwood flooring was installed in 3 bedrooms, hall overlook and stairs.

It was amazing! Let me say right off the bat that Ken from Floor Gem was great. We had some water damage and needed to get the floor replaced before Thanksgiving. We had a little mix-up on the installation date and time but Ken was fantastic and with incredibly short notice he was able to arrange a team to perform our install. They did an amazing job! We couldn't be happier!

The two man flooring team was on time, polite and professional, worked hard and finished the job in one day. The installation was neatly done and they cleaned up after completion.

Ken was very professional in dealing with his customers. He's very on time and goes above and beyond. The project was done on time by Leonardo's team. They are very professional. They fixed the second floor with 3 bedrooms, hallway and stairs. I'm so happy with the results and it took them only 2 days to finish. Walter one of worker was detailed with his job. Kudos to Walter he made my floor the way I wanted it. I would recommend them to anybody. If I'll be having another project I will contact Ken of floor gem again. He's highly recommended!

Was closing on a house, called to set up a consultation later that afternoon. Ken, the owner, personally did the consultation and discussed all options with me. He understood that I didn't want them to look brand new (original hardwood floors) just a face lift. The consultation was Friday afternoon, work started the following Monday and was finished the same day. Octavius and his team showed up prompt and early Monday morning. Octavius was kind enough to provide status pictures throughout the day and the floors looked better than I could have imagined. It's been a couple months since the work was complete, the floors look just as amazing as the first day. Highly recommend Floor Gem and plan on using them for any future work.

Perfection. The team showed up on time ready to go. They engaged me on every issue found - they didn't just assume a solution, but talked it out, and didn't try to rush just to "get the job done". They listened to my concerns, and followed through to ensure the job was done correctly. I was frankly surprised. They addressed several issues throughout and asked me if I was satisfied before they went onto the next stage. I am an engineer and a perfectionist. Thus, I can be total pain the a$$ if things aren't right. Luckily, I had nothing to worry about. Completely finished in 6 hours... no breaks! Hardest working two man team I ever saw!

They arrived early. In fact at 8 am and I wasn't home from an errand. They called and I was back by 8:30 to let them in. The 2 workers came right in and begun working to move bedroom set so they could remove old flooring. They worked steadily and were finished by 2

They arrived early. In fact at 8 am and I wasn't home from an errand. They called and I was back by 8:30 to let them in. The 2 workers came right in and begun working to move bedroom set so they could remove old flooring. They worked steadily and were finished by 2

I initially contacted Floor Gem around August 2015 and he has been working with us since then to ensure that we were able to get all issues resolved. Ken is an absolute professional! From our initial contact for consultation, he has been very responsive. He provided advice on how to submit a claim with our home insurance company was was very patient and helpful when we encountered issues with our insurance company, although they were no fault of his own. I am very satisfied with the responsiveness. I was offered various methods of communication; text messages, email, phone, etc. He was very punctual and was courteous enough to call 30 minutes before arrival. After the repair, our floor looks absolutely amazing. Our floor looks even better than I expected. He was also gracious enough to answer any questions that I may have, after the repair. I'm very glad that I chose Floor Gem. Their work was thorough and clean. I will definitely consider Ken again without hesitation and stand behind my review 100%. I will recommend him without hesitation and will be contacting Floor Gem for any future repairs that I may have.

They did a great job! They came on time, were professional and sent nice people to do the work. They came at the last minute which was appreciated. Their pricing was very fair as well. The owner followed up with me afterwards as well, which was great!

Ken handled our quote and showed up the same day I contacted Floor Gem. He was polite, offered good advice, and didn't try to sell anything extra or something I wasn't interested in. We received a quote very promptly the next day via email. I called at least 5 - 6 times to get clarification on various logistics, and each time I either got Ken directly or he promptly called me back. At no point did we feel like our business wasn't important to Floor Gem. We picked out the flooring on Saturday, and they delivered the flooring Tuesday morning. They started the job the Friday after the wood was delivered. The install crew showed up about 20 minutes early, and they were very courteous. Whenever I had a question or concern, I asked the guy who initially showed up, and he immediately stopped and listened to my concern and ensured I was satisfied before continuing. The crew was constantly sweeping and cleaning up throughout the process, so our house never looked like it was in shambles. The whole process took just under two days, and the floors looked great! I would definitely recommend Floor Gem. Their prices were very good, and the quality of their workmanship was excellent.

Ken and his staff were very responsive. He was able to give us a quote the same day we asked him, and made sure the measurements were right for our supplies. Floor Gem installed the laminate flooring for us in our entryway/living room/dining room, as well as shoe molding. He did not supply the flooring but recommended Wood Floors Plus in Glen Burnie. After getting multiple quotes for laminate in our area, they offered the best quality for the best price. We went with Pergo flooring and it looks absolutely amazing. We had presented our measurements to the store and they calculated square footage, but Ken's calculations came out differently and he told us to buy more. Lucky for us he did, because his calculations were right on. He was able to give us an appointment on our preferred day and time, and his workers finished our installation in less than 6 hours. They moved furniture and were very thorough on the laminate job. It looks perfect and we are thrilled

I cannot speak highly enough about Ken and the team at Floor Gem. They told us where to go for the flooring, advised us on what kind of installation to have and finished the job promptly. When we had a problem with the flooring (it squeaked) they came promptly to try and remedy the problem. When that did not work they contacted the flooring company and arranged to have it replaced with different flooring at minimal cost (the difference in the method of installation). We love our new floor and could not be happier with it.

I had them come out and fix some nail parts on my floor. When they were done, I had them check my entire house to see if there was any other part of the floor that needed attention. They found some additional wooden parts that were damaged and fixed it immediately. I had no problem with them and they were very nice. They were prompt and professional.

I was very pleased, the owner from my initial phone call was hear at my house on the same day, giving me an estimate. And the job was done all in one day. They cleaned up well, they covered everything. The owner was here when the workers arrived and he inspected the work that was being done. I was pleased with the professionalism, and time frame and the quality of the job they did.