Testimonials

Thank you for choosing FloorGem for all of your home flooring needs.

We value your opinion, please leave a review about your experience with us. Below the leave a review form are some testimonials from clients we have serviced. We work hard to offer exceptional service an quality. Our #1 priority is customer satisfaction.

See why dozens choose FloorGem Services for all their flooring needs. Read Our Clients Flooring Reviews Below:

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Project: Refinish Wood Flooring
They were on time, efficient and reasonably priced.
Reviewed From: Gwyn Oak, MD

Project: Refinish Wood Flooring
End project was beautiful, great communication and scheduling, hard workers.
Reviewed From: Daryl R. in Cockeysville, MD

Project: Repair or Partially Replace Wood Flooring
He was very professional and did an excellent job of refinishing my hardwood flooring. I was extremely happy with his work and I have already recommended him to a friend.
Reviewed From: Alka A. in Ellicott City, MD

Project: Refinish Wood Flooring
Fantastic old world artisans and work ethic! Beautiful. I smile every time I walk up the steps. Could be in a magazine! 4 contractors could not do the job and declined immediately. Ken offered economic options with surpassed solutions. I’d referred them to anyone.
Reviewed From: Mack K. in Columbia, MD

Project: Refinish Wood Flooring
We couldn’t be more pleased with our experience with FloorGem. Ken was the ultimate professional. My husband and I knew very little about refinishing our floors, and Ken explained all of our options. Our project was finished on time and withing budget. Our home was spotless when we returned. There was very little dust and our floors are beautiful!! We can’t thank Ken and his team enough!
Reviewed From: Jessica H. in Catonsville, MD

Project: Repair or Partially Replace Wood Flooring
After a leaky hot water main ruined my kitchen & dining room flooring, Ken from FloorGem helped me get my place back to order. First he was the only contractor invited to give me estimates that actually measured the entire space. He found a problem with the measurements from my insurance company that resulted in me getting more money. He had the floor installed on the day it was scheduled and it looked beautiful. There was a slight problem with some materials left in my garage that Ken promptly took care of, and he made sure I was credited for the problem. Ken is one of those magic contractors who makes good on his promises!
Reviewed From: Ann G. in Crofton, MD

Project: Refinish Wood Flooring
Very, very good. The contact with Ken, the men doing the job, the price, the entire job when very well. I own my own small business and I wish my jobs went that well.
Reviewed From: Scott S. in Crofton, MD

Project: Install or Completely Replace Wood Flooring
FloorGem has great communication; they worked on my rental property; I live in another state. They were willing to modify their contract to fit my comfort level. They suggested wood supplier who gave me outstanding discount rate on bamboo strand; stronger than oak, from green company. FloorGem did charge extra to pick up and deliver wood, but guaranteed to get refund if they had left over wood & supplies. Job was well done; owner showed up 3 times to check on delivery, work progress & completion.
Reviewed From: Columbia, MD

Project: Repair or Partially Replace Wood Flooring
He was very professional and did an excellent job of refinishing my hardwood flooring. I was extremely happy with his work and I have already recommended him to a friend.
Reviewed From: Alka A. in Ellicott City, MD

Project: Refinish Wood Flooring
End project was beautiful, great communication and scheduling, hard workers.
Reviewed From: Daryl R. in Cockeysville, MD

Project: Refinish Wood Flooring
They were on time, efficient and reasonably priced.. I will recommend this company to others.
Reviewed From: Homeowner in Gwynn Oak, MD

Project: Refinish Wood Flooring
Very, very good. The contact with Ken, the men doing the job, the price, the entire job when very well. I own my own small business and I wish my jobs went that well.
Reviewed From: Scott S. in Crofton, MD

Project: Refinish Wood Flooring
Answered our call promptly, submitted a reasonable quote, was willing to work with us on price, schedule and completion. Our floor was somewhat of a challenge but their workermen were experienced, hard working gentlemen, always on time and more than willing to please. The work was started earlier than originally scheduled, which was a big plus to us. The completed job is so beautiful, I can’t stop looking at it, and I can’t thank the crew enough. And we thank Servicemagic for all their help.Very, very good. The contact with Ken, the men doing the job, the price, the entire job when very well. I own my own small business and I wish my jobs went that well.
Reviewed From: Ernest K. in Ellicott City, MD

Project: Refinish Wood Flooring
FloorGem did a good job on the refinishing. Came when they said and quickly sanded down our floor. When a few small problems came up, they quickly rectified the problem until we were satisfied.
Reviewed From: Merilee C. in Severna Park, MD

Project: Hardwood Floor Installation
FloorGem installed hardwood floors in my living room and dining room, and porcelain floor in my family room. The work was magnificent. I feel like I live in a new home. We are so happy with their work. The installation went smoothly and was on time. The workers were very nice, professional, and kept the house clean during installation. They moved the furniture and replaced it after the installation was completed.
Reviewed From: Paul Cohen Columbia, MD

Project: Concrete Polishing
We had a great experience with Floorgem Services, Inc. They were fast in their work, and yet, they took their time with the project. They even put a polished stain on our concrete floor. They happened to have some materials left over for this. They did not charge us for this service, which I thought was very generous of them. They also worked long hours, from the morning until night, and they did not leave until the job was done. They also did a nice job cleaning up after themselves.
Reviewed From: Kristen K.  Silver Spring, MD

Project: Hardwood Floor Installation
This was the first time I used Floorgem Services. The people that helped me were professionals, and they were all very good. They installed hardwood floors in a few rooms, and their service went well. I would recommend them.
Reviewed From: Abebe Zakarias Silver Spring, MD

Project:  Floor Installation
First off the Floorgem Services did a great job. The floors are perfect. Any little thing that I noticed like some stain on the spindles or a piece of trim missing on the stairway they fixed. My husband passed away in the middle of their services but they were flexible to finish the job after the funereal proceedings.
Reviewed From: Bob Duncan Silver Spring, MD

Project:  Floor Installation
I’m very pleased with the Flooring Service &  customer service from Floorgem Services. Ken is really helpful and responsive. He charges a fair price for the quality of the work done. He informed me about what was going on throughout the whole process so I felt at ease. I’d be glad to do business with them again.First off the Floorgem Services did a great job. The floors are perfect. Any little thing that I noticed like some stain on the spindles or a piece of trim missing on the stairway they fixed. My husband passed away in the middle of their services but they were flexible to finish the job after the funereal proceedings.
Reviewed From: Michael Goodwin Catonsville, MD

Project:  Floor Stripping & Cleaning
Floorgem Services have been with us for 15 years, a long time. They strip and clean the floors for us. I like the owner. They’re very good, that’s why I’ve been with them for so long. First off the Floorgem Services did a great job. The floors are perfect. Any little thing that I noticed like some stain on the spindles or a piece of trim missing on the stairway they fixed. My husband passed away in the middle of their services but they were flexible to finish the job after the funereal proceedings.
Reviewed From: Alex Xenos Silver Spring, MD

Project:  Hardwood floor Installation
I’ve already recommended Floorgem Services to some of my neighbors. Our new hardwood floors are absolutely stunning. Ken and his team just did an outstanding job installing them. The job was completed on schedule and within our budget. They kept us well-informed about what was going to happen when, every step of the way. The installers made sure to clean up the job extremely well. I’m very pleased!Floorgem Services have been with us for 15 years, a long time. They strip and clean the floors for us. I like the owner. They’re very good, that’s why I’ve been with them for so long. First off the Floorgem Services did a great job. The floors are perfect. Any little thing that I noticed like some stain on the spindles or a piece of trim missing on the stairway they fixed. My husband passed away in the middle of their services but they were flexible to finish the job after the funereal proceedings.
Reviewed From: David Silver Spring, MD

Project:  Hardwood Flooring
My experience with Floorgem was wonderful. They installed a gorgeous bamboo floor for my recreation room and I’m very happy with the results. They were very professional, quick, and professional. They arrived on time and didn’t mess around. They lined up all of the materials beforehand and really did a great job. This was my first time using them and I was satisfied with the prices. I’d definitely recommend them!
Reviewed From: Mr. Mapps Silver Spring, MD

Project:  Hardwood Flooring
Ken demonstrated professionalism and provided a variety of samples to review before making a selection. Took measurements, place the order, delivered as scheduled, and flexible with other contractors schedule for installation. Thank you!
Reviewed From: Mary Medlock  North Beach, MD

Project:  Hardwood floor Installation, Stripping & Cleaning
I bought a new floor in my family room, Brazilian Cherry, and Floorgem came down and put down my floor beautifully. I have a vinyl kitchen floor and they’ve been out here at least a couple of times to strip the floor down bare and built it back up with wax and it looks brand new. I’ve had a very good experience with them. When I call Ken, he comes out, measures the floor, and when he told me where I can get wood, I did what he said, called him when I got it, and he sent people out to do the job. He then came back out after they were done to inspect it. He did the same thing for my kitchen. When comes back, he doesn’t collect until he inspects the work and talks to you. Mary CrosbyI’ve already recommended Floorgem Services to some of my neighbors. Our new hardwood floors are absolutely stunning. Ken and his team just did an outstanding job installing them. The job was completed on schedule and within our budget. They kept us well-informed about what was going to happen when, every step of the way. The installers made sure to clean up the job extremely well. I’m very pleased!Floorgem Services have been with us for 15 years, a long time. They strip and clean the floors for us. I like the owner. They’re very good, that’s why I’ve been with them for so long. First off the Floorgem Services did a great job. The floors are perfect. Any little thing that I noticed like some stain on the spindles or a piece of trim missing on the stairway they fixed. My husband passed away in the middle of their services but they were flexible to finish the job after the funereal proceedings.
Reviewed From: Mary Crosby Ellicot City, MD